What Category Management tells us about the future of procurement
It’s been called a lot of things: strategic procurement, Category Management, strategic commissioning and customer centric procurement. What it really should be called is “good procurement practice”.
Are You A Savings Champion?
If you’re still doing things the old way - seeing your organisation as a series of silos - you’re missing out on plenty of opportunities to become a Savings Champion. Yes, the new procurement officer is an influencer, someone who is collaborative and makes use of all the tools.
How to get started with sustainable procurement?
With spend in supply chains representing an average of 60% of an organisation’s budget, procurement strategy and processes have a profound ability to affect the social, environmental and economic sustainability of business at large. The power of procurement to contribute, both positively and negatively, to sustainable objectives has never been so widely recognised.
Modern Slavery Act – What have others implemented and what should I be doing now?
Grosvenor benchmarked 31 organisations across Australia and internationally to understand what controls were in place to address the risk of modern slavery within their supply chains. Through our research in June 2018, we discovered what was considered best practice and what organisations across the country can be doing now to address modern slavery risks within their supply chains.
Pay Less, Buy Cheaper, Buy Less and Buy Smarter: The 4 Spend Levers
When we think of generating savings, many of us automatically think of simply paying less for goods and services: whether we’re talking about tenders, volume aggregation or minimising contract leakage, this tried and tested method of using spending power to beat down prices has delivered significant savings over the years.
3 Steps to Procurement Utopia
Procurement and contracting is more complex than many people realise. It's not simply buying goods and services to the cost, quality and time you need them.
What suppliers think about your leadership
We know that your leadership style impacts supplier performance by 27%. Yet most organisations fly blind and don’t seek the feedback of suppliers on how to improve the way they lead.
Why contract performance always disappoints the buyer
A recurring theme for many procurement staff is the erosion over time of the actual
performance of their service contracts. Why is it that, despite the increasing use of
robust tools and templates and the increasing proficiency of procurement staff,
purchasers continue to feel dissatisfied with their contracts?
Be SMART: How to define KPIs that drive better results
Well thought out key performance indicators (KPIs) are a fundamental ingredient of performance management frameworks. But for many, developing a good KPI - one that actually drives behaviour to achieve results - is harder than it looks.
4 ‘carrots’ to incentivise Service Provider performance
“Our Service Provider is useless,” is a quote we often hear when we get called in to fix a dysfunctional contract. To be honest, our clients often use more colourful language than that when they describe The Disapointment Gap!
Are your suppliers punishing you?
Ever wished you were a fly on the wall when your suppliers meet to discuss your contract and the relationship they have with you? Trust me good or bad they have the conversations on many levels just as employees have conversations about their management.
“Please return our calls!!!” – Candid comments from your suppliers…
It never ceases to amaze me how important the simple things like returning a phone call or responding to email are to successful buyer / seller relationships. Funny how we expect a supplier to respond and even fall over themselves when we need them. But do we always show the same respect back? Is it ok not to just because we are the ones handing over the cash?
How changing buyer behaviour can double procurement savings
With their focus on keeping supplier costs down, Australasian Chief Procurement Officers are used to having their attention trained on the external market: but did you know you can almost double your savings by turning your attention inside the organisation too?
3 steps to take your organisation to supplier leadership excellence
Much has been written about the relationship between leadership and staff performance. There’s no doubt that better leaders also produce better business outcomes. Yet, this kind of thinking is usually limited to staff management. It does not extend to the positive impact leadership might have on the performance of suppliers.
5 ways to ensure procurement stays relevant
Are you struggling to extract further savings through the application of spending consolidation and market testing? Are most of your spend categories now mature and behave predictably?
The next wave of procurement savings
A 2014 Australasian study has found that public sector organisations have at least twice as many procurement staff as private sector organisations. It is probably easy to surmise that this is a consequence of the high accountability, probity and compliance expectations of government. In effect, procurement processes in the public sector are more involved than in the private sector.
Are your procurement efforts on par with your peers?
We developed an interactive tool for you to benchmark your procurement team’s efficiency and effectiveness with your peers. Want to know how your organisation compares? Give it a go! It’s free and only takes 5 minutes!
Carrot or Stick?
Keys to boosting supplier performance revealed
Our 2017 research study highlights clearly a number of practical insights that will help your organisation drive much stronger performance from your suppliers.
The report hightlights:
What performance buyers typically get from their suppliers
What suppliers recommend buyers should do to improve the suppliers performance
What interventions actually work to lead suppliers to better performance
Differences between managing contracts in the public and private sector
Three things you can do today to improve supplier performance
Looking for more information?
Dr Stefan Gassner
Procurement Principal Consultant